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The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
  • EPUB
  • English
  • Year: 1997
  • Author: W. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
The Value Profit Chain: Treat Employees Like Customers and Customers Like
  • EPUB
  • English
  • Year: 2010
  • Author: James L. Heskett; W. Earl Sasser Jr.; Leonard A. Schlesinger
Going Bonkers: The Wacky World of Cultural Madness
  • EPUB
  • English
  • Year: 2010
  • Author: Charles W. Sasser
Two Fronts, One War
Two Fronts, One War
  • EPUB
  • English
  • Year: 2014
  • Author: Charles W. Sasser
Taking Fire: The True Story of a Decorated Chopper Pilot
  • EPUB
  • English
  • Year: 2002
  • Author: Ron Alexander, Charles W. Sasser
One Shot One Kill
One Shot One Kill
  • EPUB
  • English
  • Year: 1990
  • Author: Charles W. Sasser, Craig Roberts
Hill 488
Hill 488
  • MOBI
  • English
  • Year: 2003
  • Author: Hildreth, Ray; Sasser, Charles W