The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
- Author
- W. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
- Publisher
- Free Press
- Language
- English
- Edition
- Illustrated
- Year
- 1997
- Page
- 320
- ISBN
- 0684832569,9780684832562,9781439108307
- File Type
- epub
- File Size
- 1.4 MiB
How to Download?!!!
Just click on START button on Telegram Bot