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Call Center Management in der Praxis: Strukturen und Prozesse betriebswirtschaftlich optimieren
  • PDF
  • German
  • Year: 2004
  • Author: Professor Dr. Stefan Helber, Dr. Raik Stolletz (auth.)
Performance Analysis and Optimization of Inbound Call Centers
  • PDF
  • English
  • Year: 2003
  • Author: Raik Stolletz (auth.)
Performance Analysis of Flow Lines with Non-Linear Flow of Material
  • PDF
  • English
  • Year: 1999
  • Author: Prof. Stefan Helber (auth.)
Photoelectron Spectroscopy: Principles and Applications
  • PDF
  • English
  • Year: 1995
  • Author: Professor Dr. Stefan Hüfner (auth.)
Efficient Economic Growth
  • PDF
  • English
  • Year: 1992
  • Author: Professor Dr. Stefan Homburg (auth.)
Basic Techniques in Molecular Biology
  • PDF
  • English
  • Year: 2000
  • Author: Professor Dr. Stefan Surzycki (auth.)
Zur Rolle von Modellen in der Entwicklungsbiologie: Vorgelegt in der Sitzung vom 27. Juni 1981 von Franz Duspiva
  • PDF
  • German
  • Year: 1981
  • Author: Professor Dr. Stefan Berking (auth.)
Photoelectron Spectroscopy: Principles and Applications
  • PDF
  • English
  • Year: 1996
  • Author: Professor Dr. Stefan Hüfner (auth.)
Photoelectron Spectroscopy: Principles and Applications
  • PDF
  • English
  • Year: 2003
  • Author: Professor Dr. Stefan Hüfner (auth.)
Übungsbuch Makroökonomik
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  • German
  • Year: 1993
  • Author: Professor Dr. Bernhard Felderer, Professor Dr. Stefan Homburg (auth.)
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