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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
  • PDF
  • English
  • Year: 2015
  • Author: James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
  • EPUB
  • English
  • Year: 1997
  • Author: W. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
The Value Profit Chain: Treat Employees Like Customers and Customers Like
  • EPUB
  • English
  • Year: 2010
  • Author: James L. Heskett; W. Earl Sasser Jr.; Leonard A. Schlesinger
The Insanity Hoax: Exposing the Myth of the Mad Genius
  • EPUB
  • English
  • Year: 2012
  • Author: Judith Schlesinger
Die Rezeptur an der Abteilung Prof. Hermann Schlesinger im Wiener Allgemeinen Krankenhaus
  • PDF
  • German
  • Year: 1927
  • Author: Hermann Schlesinger
Die Rezeptur an der Abteilung Prof. Hermann Schlesinger im Wiener Allgemeinen Krankenhaus
  • PDF
  • German
  • Year: 1925
  • Author: Hermann Schlesinger
Syphilis und innere Medizin: II. Teil Die Syphilis der Baucheingeweide
  • PDF
  • German
  • Year: 1926
  • Author: Hermann Schlesinger
Testing Machine Tools: For the Use of Machine Tool Makers, Users, Inspectors and Plant Engineers
  • PDF
  • English
  • Year: 1954
  • Author: Georg Schlesinger
White House Ghosts: Presidents and Their Speechwriters
  • PDF
  • English
  • Year: 2008
  • Author: Robert Schlesinger
帝国之裘 清朝的山珍、禁地以及自然边疆
  • PDF
  • Chinese
  • Year: 2019
  • Author: Jonathan Schlesinger
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