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Customer Relationship Management: Concepts and Technologies
  • PDF
  • English
  • Year: 2015
  • Author: Francis Buttle, Stan Maklan
Customer Relationship Management: Concepts and Technologies
  • PDF
  • English
  • Year: 2019
  • Author: Francis Buttle, Stan Maklan
Customer relationship management : concepts and tools
  • PDF
  • English
  • Year: 2004
  • Author: Francis Buttle
Customer Relationship Management, Second Edition
  • PDF
  • English
  • Year: 2008
  • Author: Francis Buttle
Customer Relationship Management, Second Edition
  • PDF
  • English
  • Year: 2008
  • Author: Francis Buttle
Relationship Marketing: Theory and Practice
  • PDF
  • English
  • Year: 1996
  • Author: Professor Francis A Buttle
Hospitality Marketing An Introduction
  • PDF
  • English
  • Year: 2004
  • Author: David Bowie, Francis Buttle
Hospitality Marketing: An Introduction
  • PDF
  • English
  • Year: 2004
  • Author: David Bowie, Francis Buttle
Marketing Value Metrics: A New Metrics Model to Measure Marketing Effectiveness
  • PDF
  • English
  • Year: 2014
  • Author: Malcolm McDonald, Peter Mouncey, Stan Maklan
Customer Relationship Management: Perspectives from the Market Place
  • PDF
  • English
  • Year: 2002
  • Author: Simon Knox, Stan Maklan, Adrian Payne, Joe Peppard, Lynette Ryals
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