Customer relationship management : concepts and tools
- Author
- Francis Buttle
- Publisher
- Elsevier Butterworth-Heinemann
- Language
- English
- Year
- 2004
- Page
- xviii, 359 pages : illustrations ; 25 cm
- ISBN
- 075065502X,9780750655026
- File Type
- pdf
- File Size
- 5.8 MiB
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