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Techniques for automatic generation of tests from programs and specifications
  • PDF
  • English
  • Author: by Jon Edvardsson.
Quis 9 Symposium : Service Excellence In Management
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  • English
  • Year: 2005
  • Author: Anders Gustafsson; Bo Edvardsson
Values-based Service for Sustainable Business: Lessons from IKEA
  • PDF
  • English
  • Year: 2008
  • Author: Bo Edvardsson, Bo Enquist
Managing Service Quality An International Journal, Volume 15 Number 2 2005
  • PDF
  • English
  • Author: Anders Gustafsson, Bo Edvardsson
The Palgrave Handbook of Service Management
  • PDF
  • English
  • Year: 2022
  • Author: Bo Edvardsson (editor), Bård Tronvoll (editor)
Involving Customers in New Service Development (Series on Technology Management, V. 11) (Series on Technology Management) (Series on Technology Management)
  • PDF
  • English
  • Year: 2006
  • Author: Bo Edvardsson, Anders Gustafsson, Per Kristensson, Peter Magnusson, Jonas Matthing
The Man in the Gray Flannel Skirt
  • EPUB
  • English
  • Year: 2011
  • Author: Jon-Jon Goulian
The Right to Life and the Value of Life
  • PDF
  • English
  • Year: 2010
  • Author: Jon Yorke, Jon Yorke
Ableton Live 8 Power The Comprehensive Guide
  • PDF
  • English
  • Year: 2009
  • Author: Jon (Jon Margulies) Margulies
The White House
  • PDF
  • English
  • Year: 2013
  • Author: Jon Wilson
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