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Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series)
  • EPUB
  • English
  • Year: 1993
  • Author: Tom Connellan, Ron Zemke
E-service : 24 ways to keep your customers when the competition is just a click away
  • PDF
  • English
  • Year: 2001
  • Author: Zemke, Ron; Connellan, Thomas K.
Nos Bastidores da Disney
  • EPUB
  • Portuguese
  • Year: 1998
  • Author: Tom Connellan
Nos Bastidores da Disney
  • EPUB
  • Portuguese
  • Author: Tom Connellan
Generations at Work Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace
  • EPUB
  • English
  • Year: 2013
  • Author: Ron Zemke
Coaching Knock Your Socks Off Service
  • EPUB
  • English
  • Year: 1996
  • Author: Ron Zemke, Kristin Anderson
Coaching Knock Your Socks Off Service
  • EPUB
  • English
  • Year: 1996
  • Author: Ron Zemke, Kristin Anderson
Service Magic: The Art of Amazing Your Customers
  • PDF
  • English
  • Year: 2003
  • Author: Chip Bell, Ron Zemke
Service Magic: The Art of Amazing Your Customers
  • PDF
  • English
  • Year: 2003
  • Author: Chip Bell, Ron Zemke
Service Magic: The Art of Amazing Your Customers
  • CHM
  • English
  • Year: 2003
  • Author: Chip Bell, Ron Zemke
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