Delivering knock your socks off service
- Author
- Kristin Anderson, Ron Zemke
- Publisher
- AMACOM Div American Mgmt Assn
- Language
- English
- Edition
- 3rd
- Year
- 2003
- Page
- 193
- ISBN
- 081440765X,9780814407653
- File Type
- pdf
- File Size
- 998.6 KiB
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