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Emotional value: creating strong bonds with your customers
  • EPUB
  • English
  • Year: 2000
  • Author: Janelle Barlow, Dianna Maul
A Complaint Is a Gift
  • EPUB
  • English
  • Year: 2008
  • Author: Janelle Barlow
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
  • PDF
  • English
  • Year: 2008
  • Author: Janelle Barlow, Claus Moller
Branded Customer Service: The New Competitive Edge
  • CHM
  • English
  • Year: 2006
  • Author: Janelle Barlow, Paul Stewart
Smart Videoconferencing: New Habits for Virtual Meetings
  • EPUB
  • English
  • Year: 2002
  • Author: Janelle Barlow; Peta Peter; Lewis Barlow
Write to the Point
  • PDF
  • English
  • Author: Booher Dianna.