A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

Author: Janelle Barlow, Claus Moller
Language: English
Edition: 2nd
Year: 2008
Page: 287
ISBN: 9781576755822,1576755827
File Type: pdf
File Size: 1.0 MiB

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