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Advances in the human side of service engineering
  • PDF
  • English
  • Year: 2013
  • Author: James C Spohrer; Louis E Freund
The Science of Service Systems
  • PDF
  • English
  • Year: 2011
  • Author: Haluk Demirkan, James C. Spohrer, Vikas Krishna (auth.), Haluk Demirkan, James C. Spohrer, Vikas Krishna (eds.)
Service Systems Implementation
  • PDF
  • English
  • Year: 2011
  • Author: Haluk Demirkan, James C. Spohrer, Vikas Krishna (auth.), Haluk Demirkan, James C. Spohrer, Vikas Krishna (eds.)
Advances in the Human Side of Service Engineering
  • PDF
  • Year: 2012
  • Author: James C. Spohrer (Editor); Louis E. Freund (Editor)
Global Perspectives on Service Science: Japan
  • PDF
  • English
  • Year: 2016
  • Author: Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani (eds.)
Handbook of Service Science
  • PDF
  • English
  • Year: 2010
  • Author: Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer (auth.), Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer (eds.)
Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology
  • PDF
  • English
  • Year: 2017
  • Author: Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka (eds.)
Serving in Your Church Nursery
  • EPUB
  • English
  • Year: 2009
  • Author: Julia A. Spohrer
Collaborative Quality Assurance in Information Systems Development: The Interaction of Software Development Techniques and Team Cognition
  • PDF
  • English
  • Year: 2016
  • Author: Kai Spohrer (auth.)
Using NLP to Enhance Behaviour and Learning : A Handbook for Teachers
  • PDF
  • English
  • Year: 2009
  • Author: Terry Elston; Kate Spohrer
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