Advances in the human side of service engineering
- Author
- James C SpohrerLouis E Freund
- Publisher
- CRC Press ; Taylor & Francis
- Language
- English
- Year
- 2013
- Page
- (xiv, 476 p.
- ISBN
- 9781439870273,1439870276
- File Type
- pdf
- File Size
- 13.4 MiB
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