Digital Technology in Service Encounters: Effects on Frontline Employees and Customer Responses
- Author
- Sonja Christ-Brendemühl
- Publisher
- Springer Gabler
- Language
- English
- Year
- 2022
- Page
- 283
- ISBN
- 3658378840,9783658378844
- File Type
- pdf
- File Size
- 2.3 MiB
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