Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers
- Author
- John A Larson, Bennett E McClellan
- Publisher
- ABC-CLIO
- Language
- English
- ISBN
- 9781440856570,2017023424,2017037556,9781440856563
- File Type
- epub
- File Size
- 1.9 MiB
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