The Warehouse: workers and robots at Amazon

Delfanti Takes Readers Inside Amazon's Warehouses To Show How Technological Advancements And Managerial Techniques Subdue The Workers Rather Than Empower Them, As Seen In The Sensors That Track Workers' Every Movement Around The Floor And Algorithmic Systems That Re-route Orders To Circumvent Worker Sabotage. He Looks At New Technologies Including Robotic Arms Trained By Humans And Augmented Reality Goggles, Showing That Their Aim Is To Standardize, Measure And Discipline Human Work Rather Than Replace It. Despite Its Innovation, Amazon Will Always Need Living Labor's Flexibility And Low Cost. And As The Warehouse Is Increasingly Automated, Worker Discontent Increases. Striking Under The Banner 'we Are Not Robots', Employees Have Shown That They Are Acutely Aware Of Such Contradictions. The Only Question Remains: How Long Will It Be Until Amazon's Empire Collapses? --from Publisher Description. Relentless -- Work Hard -- Have Fun -- Customer Obsession -- Reimagine Now -- Make History. Alessandro Delfanti. Includes Bibliographical References (pages 158-175) And Index.