沟通达人: 好人脉靠嘴说出来

It is inevitable to commnicate with superiors, subordinates, related departments and customers on different levels when we are working. Having good communications will make the things proceed without hinderance. This book abstracts the important points in language and behavior- the two important ways of communication, and summarizes tips on greetings, praise, appealing, refusing, etc. It also analyzes the psychology of six kinds of communication objects: the rational person, perceptual person, pouring, and the proud, and the wrong person, demander and so on, and shares the experience of successfully communication with superiors colleagues, and customer, of setting up good evaluations, social networks and good performance. It focuses on showing the key points of effective communication to professional persons from all-around, multi-angle and various positions. Each chapter covers two cases from positive and negative aspects, and has analysis and discussion. The book is clear organized and easy to understand.