Make the Connection: Improve Your Communication at Work and at Home

Communication 101 -- The power of passion and connecting with others -- Leadership -- Organizational life -- At work -- Motivation -- The customer is always right -- Communicating with strength in tough situations -- Relationships, kids, and communication -- Mailbag.Electronic reproduction.Boulder, Colo. :NetLibrary,2006.Available via World Wide Web.Access may be limited to NetLibrary affiliated libraries.