Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship
- Author
- Frederick Newell
- Language
- English
- Edition
- 1
- Year
- 2003
- Page
- 256
- ISBN
- 1576601323,9781576601327,9781417543960
- File Type
- pdf
- File Size
- 990.0 KiB
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