- Author
- Gerard Blokdijk, Ivanka Menken, Claire Engle
- Publisher
- Emereo Pty Ltd
- Language
- English
- Year
- 2008
- Page
- 122
- ISBN
- 1921523271,9781921523274
- File Type
- File Size
- 1.0 MiB
ITIL®-compliant ITSM Financial Management toolkit including Methods, Models, Activities & Techniques, Goals, Objectives, Critical Success Factors, KPIs, Metrics & other strategic ITIL® IT Service Management Process organizational template resources.
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