The Customer Management Scorecard: Managing CRM for Profit
- Author
- Bryan Foss, Merlin Stone, Neil Woodcock
- Publisher
- Kogan Page
- Language
- English
- Year
- 2002
- Page
- 428
- ISBN
- 0749438959,9780749438951,9781417593873
- File Type
- chm
- File Size
- 6.2 MiB
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