The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization: Includes Training Activities and Resources
- Author
- Robert Spector
- Publisher
- Wiley
- Language
- English
- Edition
- 1
- Year
- 2005
- Page
- 290
- ISBN
- 9780471702863,0471702862
- File Type
- pdf
- File Size
- 3.3 MiB
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