101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals)
- Author
- Lorraine L. Ukens
- Publisher
- Pfeiffer
- Language
- English
- Year
- 2007
- Page
- 398
- ISBN
- 0787982008,9786468600,3175723985,9780787982003
- File Type
- pdf
- File Size
- 2.9 MiB
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