Self-Service in the Internet Age: Expectations and Experiences
- Author
- Celia T. Romm, Dave Oliver (auth.), Fay Sudweeks, Celia Romm Livermore, David Oliver (eds.)
- Publisher
- Springer-Verlag London
- Language
- English
- Edition
- 1
- Year
- 2009
- Page
- 276
- ISBN
- 1848002068,9781848002067,9781848002074
- File Type
- pdf
- File Size
- 2.2 MiB
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