Customer Service Intelligence: Perspectives for human resources and training
- Author
- Merilynn Van Der Wagen
- Publisher
- Butterworth-Heinemann
- Language
- English
- Edition
- Ill
- Year
- 2007
- Page
- 210
- ISBN
- 9780750681902,075068190X
- File Type
- pdf
- File Size
- 4.9 MiB
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