Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
- Author
- Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
- Publisher
- McGraw-Hill
- Language
- English
- Edition
- 1
- Year
- 2004
- Page
- 305
- ISBN
- 9780071446525,9780071457231,9781932378825,0071446524,1932378820
- File Type
- djvu
- File Size
- 3.1 MiB
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