The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004
- Author
- Sueli Mara Soares Pinto Ferreira (editor)Réjean Savard (editor)
- Publisher
- K. G. Saur
- Language
- English
- Year
- 2005
- Page
- 401
- ISBN
- 9783598440175,9783598218453
- File Type
- pdf
- File Size
- 1.4 MiB
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