Managing Service Operations: Design and Implementation
- Author
- Dr William J Hollins, John Higgins
- Publisher
- Sage Publications Ltd
- Language
- English
- Edition
- 1
- Year
- 2006
- Page
- 312
- ISBN
- 1412929539,9781412929530
- File Type
- pdf
- File Size
- 2.1 MiB
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