Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service-And What Should Happen!
- Author
- Doane D.S., Sloat R.D.
- Language
- English
- Year
- 2001
- Page
- 118
- ISBN
- 0-87425-614-3
- File Type
- pdf
- File Size
- 507.5 KiB
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