Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
- Author
- Marilyn Suttle, Lori Jo Vest
- Publisher
- AMACOM
- Language
- English
- Year
- 2009
- Page
- 240
- ISBN
- 0814414397,9780814414392
- File Type
- pdf
- File Size
- 1.0 MiB
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