Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
- Author
- T. Scott Gross
- Language
- English
- Edition
- 2
- Year
- 2004
- Page
- 224
- ISBN
- 0793188237,9780793188239
- File Type
- pdf
- File Size
- 2.6 MiB
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