Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit
- Author
- Cindy Barnes, Helen Blake, David Pinder
- Language
- English
- Edition
- 1st
- Year
- 2009
- Page
- 256
- ISBN
- 0749455128,9780749455125
- File Type
- pdf
- File Size
- 1.7 MiB
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