Achieving Service Excellence, Second Edition (Ache Management)
- Author
- Myron D. Fottler, PhD, Robert C. Ford, Cherrill P. Heaton
- Language
- English
- Edition
- Second
- Year
- 2009
- Page
- 440
- ISBN
- 1567933270,9781567933277
- File Type
- pdf
- File Size
- 2.2 MiB
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