Service Design for Six Sigma: A Roadmap for Excellence
- Author
- Basem El-Haik, David M. Roy
- Publisher
- Wiley-Interscience
- Language
- English
- Edition
- 1
- Year
- 2005
- Page
- 448
- ISBN
- 0471682918,9780471682912,9780471744702
- File Type
- pdf
- File Size
- 6.5 MiB
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