Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
- Author
- Ronald J. Baker
- Publisher
- Wiley
- Language
- English
- Edition
- 1
- Year
- 2006
- Page
- 209
- ISBN
- 0471752940,9780471752943,9780470056271
- File Type
- pdf
- File Size
- 1.9 MiB
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