The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
- Author
- C.Britt Beemer, Robert L. Shook
- Language
- English
- Page
- 351
- ISBN
- 0071603654,9780071603652
- File Type
- pdf
- File Size
- 3.1 MiB
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