The ITIL V3 Service Management Awareness Pocket Guide - The ITIL V3 Pocket Toolbook: A Quick Reference Guide to all the processes and activities for Improving Quality and Speed
- Author
- Michael Wedemeyer, Gerard Blokdijk, Ivanka Menken
- Publisher
- Emereo Publishing
- Language
- English
- Year
- 2008
- Page
- 77
- ISBN
- 1921573252,9781921573255,9781921644634
- File Type
- pdf
- File Size
- 1.2 MiB
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