Knock your socks off answers: solving customer nightmares & soothing nightmare customers
- Author
- Kristin Anderson, Ron Zemke
- Publisher
- AMACOM Div American Mgmt Assn
- Language
- English
- Edition
- 1
- Year
- 1995
- ISBN
- 0814478840,9780814478844
- File Type
- epub
- File Size
- 1.0 MiB
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