Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
- Author
- Ralph F. Smith
- Publisher
- Wiley
- Language
- English
- Edition
- 1
- Year
- 2006
- Page
- 240
- ISBN
- 0470047461,9780470047460,9780470102145
- File Type
- pdf
- File Size
- 2.7 MiB
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