Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
- Author
- Robert Bacal
- Publisher
- McGraw-Hill
- Language
- English
- Edition
- 1
- Year
- 2004
- Page
- 240
- ISBN
- 007144453X
- File Type
- pdf
- File Size
- 1.1 MiB
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