Services Marketing: Concepts, Strategies, & Cases, 4th Edition
- Author
- K. Douglas Hoffman, John E.G. Bateson
- Publisher
- South-Western College Pub
- Language
- English
- Edition
- 4th
- Year
- 2010
- Page
- 484
- ISBN
- 1439039399,9781439039397
- File Type
- pdf
- File Size
- 7.1 MiB
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