Managing the Guest Experience in Hospitality
- Author
- Robert Ford, Cherrill P. Heaton
- Publisher
- Delmar Cengage Learning
- Language
- English
- Edition
- 1
- Year
- 1999
- Page
- 423
- ISBN
- 0766814157,9780766814158
- File Type
- pdf
- File Size
- 32.8 MiB
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