The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
- Author
- Claes Fornell
- Publisher
- Palgrave Macmillan
- Language
- English
- Edition
- 1
- Year
- 2007
- Page
- 256
- ISBN
- 1403981973
- File Type
- pdf
- File Size
- 961.7 KiB
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