Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
- Author
- Marty Seldman, John Futterknecht, Ben Sorensen
- Publisher
- Kaplan Business
- Language
- English
- Edition
- Original
- Year
- 2007
- Page
- 287
- ISBN
- 9781419596094,1419596098
- File Type
- pdf
- File Size
- 3.0 MiB
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