The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition
- Author
- Ivanka Menken, Gerard Blokdijk, Claire Engle
- Publisher
- Emereo Pty Ltd
- Language
- English
- Edition
- 2
- Year
- 2009
- Page
- 128
- ISBN
- 174244010X,9781742440101
- File Type
- pdf
- File Size
- 5.4 MiB
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