The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
- Author
- Fred Reichheld
- Publisher
- Harvard Business Press
- Language
- English
- Edition
- Rev Exp
- Year
- 2011
- ISBN
- 1422173356,9781422173350
- File Type
- epub
- File Size
- 680.2 KiB
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