Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service
- Author
- Betsi Harris Ehrlich
- Publisher
- CRC Press
- Language
- English
- Edition
- 1
- Year
- 2002
- Page
- 272
- ISBN
- 1574443259,9781574443257
- File Type
- pdf
- File Size
- 4.9 MiB
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