The Customer Service Intervention: Bottom-line Tactics for Front-line Managers
- Author
- Carolyn A. Martin, Bruce Tulgan
- Publisher
- HRD Press
- Language
- English
- Year
- 2003
- Page
- 187
- ISBN
- 0874257433,9780874257434
- File Type
- pdf
- File Size
- 322.2 KiB
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