First Level Leadership

First-level Management...it’s Where The Most Critical Leadership Needs Must Be Met! Now More Than Ever, Leadership Is The Determining Factor In Successful Organizations. Building And Sustaining A Competitive Advantage Requires Leadership At All Levels, Not Just The Top. First-level Supervisors Are In A Unique Position To Provide This New Leadership. This Book Has Been Developed For The First-level Supervisor Charged With Providing Leadership In A Dynamic Business Environment. Using Assessments, Activities, And Case Studies, You’ll Learn How To Manage The Transition From Supervisor To First-level Leader, Motivate And Retain Employees, Lead With Impact And Influence, Manage Project And Virtual Teams, Lead For Competitive Advantage, And Craft And Implement A Plan For Managing Change. You’ll Learn The Attitudes, Skills, And Behaviors Needed To Lead And Prosper In Your Organization. You Will Learn How To: • Make The Shift From Supervisor To First-level Leader • Identify Key Retention Factors And Create A Climate For Motivating And Retaining Employees • Recognize And Implement Key Influence Strategies • Build, Lead And Motivate Project And Virtual Teams For Marketplace Success • Identify And Exceed Customer Expectations • Plan For Process Improvement And Strive For Added Value • Manage The Scope And Speed Of Change • Identify Strategies To Help You Develop Influence And Communicate Your Vision • Master Techniques To Help You Better Understand Your Organization’s Business, Meet Customer Expectations, And Ensure Greater Productivity And Efficiency. This Is An Ebook Version Of The Ama Self-study Course. If You Want To Take The Course For Credit You Need To Either Purchase A Hard Copy Of The Course Through Amaselfstudy.org Or Purchase An Online Version Of The Course Through Www.flexstudy.com.