Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work
- Author
- Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
- Publisher
- Wiley
- Language
- English
- Year
- 2005
- Page
- 272
- ISBN
- 0471743151,9780471743156,9780471746836
- File Type
- pdf
- File Size
- 4.0 MiB
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